Its cost starts from $199/year (for one technician). If you need to provide technical assistance to remote computers - there is a tariff SOS. free connection for computers from the same local network only.Don’t be surprised by such a low price - the features of the most affordable tariff are very limited. After the trial period is over, access to the free version will be stopped until you purchase a subscription. There is no free version, there is only a 7-day trial. Splashtop also supports two-factor authentication. In terms of security everything is ok, all connections are secured with TLS and 256-bit AES encryption. But I got an answer in a few minutes, so it’s a matter of chance. In the reviews, many users complain about the support service - they say they take a long time to respond, the decision on some tickets have to wait several days. The same applies to games - you can’t play remotely via Splashtop (no gamepad support and very laggy). Please contact me on twitter if you have any advise.On the whole, it is quite fast software, but on Mac it loads the processor by 50–60% and lags a lot. I think this problem costed me at least 2 days, I'm done with TeamViewer, I will be looking for some FOSS alternative. ), advising the wrong things, not having linux on the roadmap, changing to plain wrong error messages that will have you looking in the wrong place. I'm so disappointed in TeamViewer with the non-existing support (and not in my language Dutch any more, but they do advertise the phone number, just to redirect you after some extra minutes waiting. If you're not using an activated TeamViewer they will just throw the version out of date as a new nice error ( ), this is especially nice if you are actually a paying business user (since v9 at least, upgraded every year, and later switched to paying per month), support is still at "there is no update yet from development". Ok I fixed my problem by getting my license activated by downgrading to v13 and upgrading to v14 again, getting a new TeamViewerID that is below 10 chars (I activated in 0 later upgraded to the latest to be correct), because my activation of a 10 char ID was not working, I tried to work it out with support, but they blamed linux, but it was not apparently (like I said, and they where investigating, but "there is no update yet from development" was the only response every now and then).
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